Customer Service Representative
Job description: "A service representative at the TOP hotline provides answers to the company's large business customers,
Receiving inquiries from the customer portfolio of the team to which it belongs - regular customers. References are general such as - 
requests regarding current account status, references on various topics (technical for example) to service points, answering invoices, etc...
The goals at the center are compliance with a personal satisfaction survey, efficiency and quality of function.
Team work - the team work of 2-4 representatives is important to note that a representative in the team is part of the hierarchy at the center: 
Team manager Tzivton manager (manager of two representatives) service representative and therefore his responsibilities are relatively limited and does not
require a great deal of discretion and assertiveness as in a business/financial call center and the call center is not operational.
Therefore in this focus are relevant